1. Data privacy at Sanskeera is our top priority.

We're committed to transparency in how we handle your personal information. This policy explains how your data is processed and protected when you visit www.sanskeera.com. As the official online store of Sanskeera India, based in New Delhi, we are responsible for all data collected and only share it with trusted e-commerce partners to provide our services.

2. Your Consent & IP Address

By using our website, you agree to allow third parties to process your IP address. This helps determine your location for currency conversion, ensuring a consistent shopping experience. This currency preference is stored temporarily in a session cookie, which is automatically removed when you close your browser.

3. Who Controls Your Data

Sanskeera India, located at New Delhi, India, is the data controller. We are responsible for your information under applicable data protection laws.

Contact Us:

4. Information We Collect

Sanskeera collects information when you interact with our website, including when you:

  • Fill out forms on www.sanskeera.com
  • Make a purchase
  • Sign up for our newsletter
  • Participate in promotions or contests

We collect and store your name, email, shipping/billing address, contact number, and purchase details to fulfill your orders and enhance your experience. Your IP address and Browse behavior are also collected to optimize website functionality and security. We may retain your email during checkout to improve your shopping experience. If you abandon your cart, we might send a reminder email to help you complete your purchase. You can unsubscribe from these emails anytime.

5. Your personal data may be collected when you:

  • Purchase products
  • Abandon the checkout process
  • Sign up for our newsletter
  • Participate in our campaigns, giveaways, or contests

Even if you use the same email for multiple activities, your data is recorded once to avoid duplicate marketing messages.
By signing up for our newsletter or providing your information, you consent to Sanskeera processing your personal data for email communications. Your information is secure and won't be shared with unrelated third parties. You can revoke your consent anytime by emailing us at help@sanskeera.com.

6. How We Use Cookies

Sanskeera uses cookies to analyze user behavior and improve your Browse experience. A cookie is a small text file stored on your device that helps us personalize your experience.

Cookies help us:
  • Track your session
  • Keep your cart updated
  • Enable checkout functionality

Cookies do not collect personal data or spread viruses. You can block or delete cookies via your browser settings, though this may affect your ability to complete a purchase on our site.

We use cookies for:
  • Website functionality
  • Site traffic analytics
  • Sales tracking
  • Personalized advertising

Third-party services like Google Analytics, Google Tag Manager, and Facebook Pixel may also set cookies to analyze traffic sources, user activity, and campaign effectiveness. All information collected is anonymized and used for internal purposes only.

7. Use of Information

We use the data we collect solely for its intended purpose, such as:

  • Order fulfillment
  • Account administration
  • Sending newsletters and marketing campaigns (with consent)
  • Conducting contests
  • Processing product reviews
  • Generating order and Browse history
  • Analyzing traffic and usage patterns
  • Improving website functionality

Marketing communications will only be sent if you've explicitly agreed, unless otherwise permitted by law. Sanskeera collects aggregate (non-personal) data to understand popular products and pages, helping us continuously improve your online shopping experience.

We do not sell, rent, or disclose your personal or Browse information to third parties, except as required to deliver services or comply with legal obligations.

8. Data Storage

Data collected is stored within India and may be processed outside the country under strict legal agreements, including Standard Contractual Clauses (SCCs) and privacy safeguards where applicable.

Personal data is stored for up to 60 months or as required by law. The retention period depends on the data type and its relevance to our operations.

Data Sharing with Other Entities

We do not share your personal data with third parties without your consent, except:

  • To government agencies, if legally required
  • To delivery services, for order fulfillment
  • To service providers (e.g., email providers, payment gateways) under strict confidentiality agreements

Our partners only process your data on our behalf and are bound by our privacy and security requirements.

Your Rights

As a customer, you have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Object to our use of your data
  • Withdraw consent for marketing or other processing
  • Request a copy of your data in a transferable format

To exercise your rights, contact us at help@sanskeera.com.

Erasure of Personal Data

We delete your personal data when it's no longer necessary for the purposes listed above. Anonymized data may be retained for analytics and legal obligations. We do not store credit/debit card information.

9. Withdrawal of Consent

You can withdraw any consent you've given us at any time. Once withdrawn, we will no longer process your data unless required by law or contract. For any such requests, please contact us at:

  • Email: support@sanskeera.com
  • Phone: +91 7982489277 (Available Mon–Sat, 9:00 AM – 6:00 PM IST)

10. Complaints

If you believe your data has been mishandled, or if you wish to file a complaint regarding the handling of your personal information, please contact us first. If unresolved, you may approach the relevant data protection authority.